something

From Lunchtime Run to Maintenance Masterclass: How a Jog Turned Into a Customer Project


Success Story from the Wangen an der Aare Pump Station: Precision, Efficiency, and Partnership with simatec

 

At the Mülifeld pump station in Wangen an der Aare, a major challenge was on the horizon: After an impressive 50 years of operation, a spherical roller bearing in a screw pump had to be replaced. A task where experience, precision, and professional tools are essential — and exactly where simatec stepped in.

How It All Started: From Jogging Trail to Customer Assignment

Sometimes, success stories start in the most unexpected ways. The simatec team often takes a midday jog together through the region. On one of these runs, they spotted a massive 9-ton screw turbine lying on the grass outside the Mülifeld station — next to it, a spherical roller bearing. Naturally, curiosity kicked in.

A brief chat with staff revealed: A new bearing was soon to be installed — but the necessary tools were missing. Although the customer had already built a custom handling device, they were looking to hire an external expert for the actual installation.

Customer on installation day:

"Just 15 minutes after your jog, you already contacted us about the bearing."

That spontaneous encounter became a true opportunity — thanks to a prompt, professional follow-up. From the initial contact to the successful installation, one thing became clear: Proactive support and proximity to the customer pay off.

simatec in Action: Tools That Deliver Results

For the installation of the new spherical roller bearing (SKF 24148 CC/W33, 79.2 kg), simatec relied on its proven technologies:

simatherm IH 125 – Precise Induction Heating

Using the IH 125, the bearing was heated uniformly to 140 °C. The multi-step induction process allowed for a stress-free and exact fit on the shaft — no force, no guesswork.

More about IH 125

simatool BHT – Safe Handling of Heavy Bearings

With the simatool Bearing Handling Tool, the large bearing was moved and positioned securely. The customer was impressed — both with the tool’s performance and the on-site training provided by simatec staff.

More about BHT

World of Maintenance App – Full Digital Control

The heating process was monitored and controlled via the World of Maintenance App. The technician managed the entire operation through their smartphone — efficient, mobile, and fully documented.

More about the app

Hands-On Collaboration: When Technology Meets Practice

A highlight of the day was the on-site training during the installation. The customer was actively involved — experiencing first-hand how easy, safe, and fast a bearing can be installed using the right tools. Close coordination with the simatec team ensured a smooth process and maximum learning effect.

From Coincidence to Customer Success

This story clearly illustrates the power of flexibility, customer proximity, and fast response times. What began as a chance encounter during a jog evolved into a textbook example of proactive service.

 “Simple, fast, safe and professional installation — the customer was absolutely happy.”

Custom design by the customer - Individually crafted lifting and mounting aid:
This manually crafted tool was developed by the customer with significant time investmentspecifically for the bearing size described. While the construction serves its purpose, it is severely limited in terms of functionality, safety, and versatility – and can only be used for this specific application.

simatool Bearing Handling Tool (BHT) - Professional handling tool for large bearings:
The simatool BHT was developed by experts to mount and transport rolling bearings safely, efficiently, and with minimal material stress. It is designed for a wide range of bearing sizes and types, TÜV-certified, and ready for immediate use – a well-engineered solution from professionals for professionals.

What’s Next?

The next project is already planned: When it’s time to install the screw pump, simatec will be on site again — and once more deliver professional maintenance solutions that make a difference.